Momentum EXE / Legal
This Refund Policy explains cancellation, subscription refunds, billing adjustments, and related payment matters for Momentum EXE.
Momentum EXE provides software access through subscription-based plans. Subscription fees are charged for access to the software and applicable services for the selected subscription period.
By purchasing a subscription, you acknowledge that access to the software begins according to the applicable subscription terms and that certain fees may become non-refundable once the subscription period or service access has commenced.
A subscription is considered active when payment has been successfully processed and access to the applicable Momentum EXE service has been provisioned.
Where access is provided immediately after successful payment, the subscription period begins at that time unless otherwise stated during checkout.
Customers may request cancellation of their subscription according to the cancellation procedure made available for their plan.
Cancellation normally prevents the next renewal. Unless otherwise stated in the applicable plan terms, cancellation does not automatically create a right to a refund for the current subscription period.
Refund requests may be reviewed on a case-by-case basis, subject to the applicable subscription terms and the circumstances of the request.
Where a refund is approved, the amount refunded may be limited to the applicable subscription charge or the unused portion of the service period, depending on the circumstances and the applicable plan terms.
Refunds may not be available solely because a customer:
This section does not limit any mandatory consumer rights or refund rights that may apply under applicable law.
Momentum EXE may depend on third-party platforms, browser environments, network services, or external interfaces.
Changes, restrictions, outages, interface changes, account limitations, or discontinuation of a third-party platform do not automatically create an entitlement to a refund.
If a payment appears to have been duplicated or incorrectly charged, customers should contact Momentum EXE with the relevant transaction information.
Verified duplicate or erroneous charges may be refunded or otherwise adjusted through the applicable payment method.
Customers are encouraged to contact Momentum EXE before initiating a payment dispute or chargeback so that the issue can be reviewed and resolved where possible.
Nothing in this policy limits any rights available to customers under applicable payment-network rules or applicable law.
Momentum EXE may suspend or terminate access where permitted under the Terms and Conditions, including in cases involving misuse, violation of applicable terms, payment issues, or security concerns.
Termination due to a customer's violation of the Terms does not automatically create a right to a refund.
Approved refunds will generally be processed through the original payment method where technically and operationally possible.
The time required for the refunded amount to appear in the customer's account may depend on the payment provider, card issuer, bank, or other financial institution.
Momentum EXE may update this Refund Policy from time to time to reflect changes to the service, billing arrangements, payment providers, or applicable requirements.
The latest version will be published on this website with the applicable effective or update date.
For refund, cancellation, or billing-related questions, please contact the Momentum EXE team.
contact@momentumexe.com